Wondering if this is an issue with Monterey since the older coms are not running that OS and are working fine. Not sure what to do as the internet isnt helping solve the problem. It also still works on older devices.Ĥ) The other drive is brand new and nothing is working for that one to mount as well. If you are unsatisfied with the resolution provided by our support team, please let us know. We appreciate your business, and I am grateful for the trust you’ve placed with us. ( error 49153."ģ) I have run diagnoistics on the older drive and everything came back fine. When you purchase from Western Digital, you can expect an advanced, highly reliable product, backed by a team of industry-leading engineers and customer professionals. Neither are working on the new ones.Ģ) I have looked in disk utility and I can see the drives but I cannot mount them. No matter what I do I can not get ANY exernal drive to mount on any of my new Macbooks running Monterey.ġ) I have downloaded the WD discovery and utility which is the program that has helped my older macbook and imac mount the drives. I also bought a brand new external drive (WD My Passport- which is suppoed to be compatable with macs) as well as have my old external drive (WD My Passport) that has been working on my old mackbook 15in and my even older iMac for years. My Passport Drives not working on brand new comp I have recently bought a brand 2 new Macbook Pro 14in and its running Monterey.
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